- Introduction
These Terms & Conditions (“Terms”) govern your access to and use of the website https://cirellum.com
(the “Website”) and the online language learning services provided by Cirellum Limited (“Cirellum”, “we”, “our”, “us”).
By accessing the Website, creating an account, purchasing lesson packages, booking lessons, or participating in any services provided by Cirellum, you agree to be legally bound by these Terms. If you do not agree with these Terms, you must not use our Website or services.
These Terms constitute a legally binding agreement between you and Cirellum Limited and should be read in conjunction with our Privacy Policy, Refund & Cancellation Policy, Payment / Billing Policy, Cookies Policy, and Disclaimer.
- Company Information
Cirellum Limited is a company incorporated in Ireland.
Registered Office:
Phibsborough Shopping Centre
Phibsborough Road
Dublin 7
D07 P80E
Ireland
Company Registration Number: 803398
For general inquiries, you may contact us at: support@cirellum.com
- Eligibility and Legal Capacity
Our services are strictly limited to individuals aged 18 years or older. By using the Website and purchasing our services, you confirm that you are at least 18 years of age and legally capable of entering into a binding contract under applicable law.
Cirellum reserves the right to request proof of age or identity where reasonably necessary. If we determine that a user does not meet eligibility requirements, we may suspend or terminate access without liability.
- Nature of Services
Cirellum provides online foreign language learning services delivered remotely through digital communication platforms. Services may include individual live lessons with tutors, language learning support, educational materials, assignments, and related instructional activities.
Cirellum is a private educational service provider and does not represent itself as an accredited academic institution. We do not issue state-recognized diplomas, government-certified qualifications, or formally accredited academic degrees unless explicitly stated otherwise.
Our services are intended for personal educational development. We do not guarantee specific academic, professional, examination, or immigration outcomes.
- Account Registration and Responsibilities
Access to certain features of the Website may require account registration. When creating an account, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your login credentials and for all activities conducted under your account.
You must notify us immediately of any unauthorized use of your account or suspected security breach. Cirellum shall not be liable for losses arising from your failure to safeguard account credentials.
We reserve the right to suspend, restrict, or terminate accounts that contain false information, violate these Terms, or are used in a manner inconsistent with lawful or ethical use.
- Booking, Scheduling, and Lesson Delivery
Lessons must be scheduled through the official booking system or as otherwise designated by Cirellum. Lesson availability depends on tutor schedules and operational capacity. While we strive to accommodate preferences, we do not guarantee the availability of any specific tutor or time slot.
Cirellum reserves the right to substitute tutors when necessary due to illness, scheduling conflicts, operational requirements, or circumstances beyond our reasonable control. Such substitution shall not constitute a breach of contract.
You are responsible for ensuring that you have the necessary internet connection, equipment, and software required to participate in online lessons. Cirellum shall not be liable for lesson disruption caused by your technical issues.
- Payments and Pricing
All services must be paid in advance unless expressly agreed otherwise in writing. Prices displayed on the Website at the time of purchase apply to your order. We reserve the right to modify pricing at any time; however, changes shall not affect purchases already completed.
Payments are processed securely through third-party payment providers. Cirellum does not store full credit card information. By submitting payment information, you represent that you are authorized to use the chosen payment method.
Further details regarding billing cycles, payment processing, and related terms are governed by our Payment / Billing Policy.
- Cancellations and Refunds
Cancellation, rescheduling, and refund conditions are governed by our Refund & Cancellation Policy, which forms part of these Terms. By purchasing lesson packages, you agree to those conditions.
Failure to attend a scheduled lesson without proper notice may result in forfeiture of that lesson, subject to the applicable policy. Refunds, where granted, are issued in accordance with the terms set out in the Refund & Cancellation Policy.
- User Conduct and Acceptable Use
You agree to use our Website and services lawfully, respectfully, and in good faith. You must not engage in behavior that is abusive, discriminatory, threatening, harassing, or otherwise inappropriate toward tutors, staff, or other users.
You must not attempt to circumvent payment systems, interfere with the functionality or security of the Website, record lessons without authorization, distribute proprietary materials, or solicit tutors for private arrangements outside the platform in order to avoid fees.
Cirellum reserves the right to suspend or permanently terminate access in cases of misconduct, without obligation to refund unused services.
- Intellectual Property Rights
All content available on the Website, including but not limited to text, branding, graphics, logos, educational materials, course structures, and software elements, is the property of Cirellum Limited or its licensors and is protected under intellectual property laws.
You are granted a limited, non-exclusive, non-transferable license to access and use materials solely for personal educational purposes. You may not reproduce, distribute, modify, publish, create derivative works from, or commercially exploit any content without prior written consent.
Materials provided during lessons are intended exclusively for your personal use and may not be redistributed.
- Lesson Recordings
Lessons may only be recorded where explicitly permitted. Unauthorized recording, copying, or distribution of lesson content is strictly prohibited.
If Cirellum records lessons for quality assurance or educational purposes, such recordings will be processed in accordance with our Privacy Policy and applicable law.
- Service Availability and Technical Limitations
While we aim to ensure continuous access to our Website and services, we do not guarantee uninterrupted availability. Temporary interruptions may occur due to maintenance, technical failures, internet outages, third-party service disruptions, or other circumstances beyond our reasonable control.
Cirellum shall not be liable for losses resulting from service interruptions outside our direct control.
- Limitation of Liability
To the maximum extent permitted by law, Cirellum shall not be liable for indirect, incidental, consequential, or special damages, including loss of profits, loss of business opportunities, or dissatisfaction with subjective learning outcomes.
Our total liability arising out of or in connection with any claim related to our services shall not exceed the total amount paid by you for the relevant lesson package giving rise to the claim.
Nothing in these Terms excludes liability for death, personal injury caused by negligence, fraud, or any liability that cannot be excluded under Irish law.
- No Guarantee of Results
Language acquisition depends on multiple factors including attendance, personal effort, prior knowledge, and external practice. Cirellum does not guarantee specific proficiency levels, examination results, employment opportunities, or measurable language outcomes.
- Termination and Suspension
Cirellum reserves the right to suspend or terminate your access to the Website and services if you breach these Terms, fail to make required payments, engage in misconduct, or compromise the safety or integrity of the platform.
You may request account termination at any time. Termination does not automatically entitle you to a refund unless otherwise provided under applicable policies.
- Force Majeure
Cirellum shall not be liable for failure or delay in performing obligations due to events beyond reasonable control, including but not limited to natural disasters, governmental restrictions, internet outages, labor disputes, or other force majeure events.
- Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of Ireland. Any dispute arising under or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Ireland.
- Relationship to Other Policies
These Terms should be read together with our Privacy Policy, Refund & Cancellation Policy, Payment / Billing Policy, Cookies Policy, and Disclaimer. In the event of inconsistency, the specific policy governing the subject matter shall prevail.
- Changes to These Terms
We reserve the right to update or amend these Terms at any time to reflect legal, operational, or business changes. Updates will be posted on the Website with a revised “Last Updated” date. Continued use of our services after such updates constitutes acceptance of the revised Terms.
- Contact
For questions regarding these Terms, please contact:
Cirellum Limited
Phibsborough Shopping Centre
Phibsborough Road
Dublin 7
D07 P80E
Ireland
Email: support@cirellum.com